Case Studies


After a tornado devastated the area, a large distribution center in Florida was left with extensive damage to the roof and framing system, leaving the facility and all its products exposed to natural elements. Cotton arrived on site soon after the event and found that the entire western portion of the building (500,000 sqft.) was covered in three inches of water. Cotton crews were tasked with emergency mitigation services including restoration and construction, all while keeping the facility 100% operational throughout the entire process.

The first thing Cotton did was make the worksite safe for everyone, including the client’s personnel and Cotton’s emergency restoration and construction crews. From a restoration perspective, this included extracting the water and preventing further water damage. Construction crews then installed shoring to support the building before they began removing and replacing the damaged framing and roofing systems. Within the six months, the area experienced up to 21 weather events that resulted in water intrusion but, thanks to Cotton’s ability...


Historic flooding ravaged a local community, inundating most of the city’s businesses with severe water damage. A major industrial manufacturing plant in the area experienced over four feet of water intake across 21 buildings on its 150-acre facility. Following the recision of floodwaters, Cotton’s Emergency Response Team dispatched restoration, logistical, and emergency catering support services within 24-hours.

Once on-site, Cotton performed initial incident assessments, established strategic remediation plans based on the client’s designated priorities, set up equipment, and began the recovery process to restore facility operations. Logistical support facilities, including emergency power, temporary climate-controlled structures, potable water services, fuel, sewer, and necessary electrical hookups were provided. In addition, Cotton provided food services to those on-site.

Environmental Response Plant Explosion

An unfortunate fire and then an extreme explosion occurred in a digester at an industrial facility. Over 200 homes and property were covered with a tar like substance that included wood fibers, water, pulping materials, unknown substances, and chemicals. Cotton was tasked with organization of all affiliated parties to clean, decontaminate and provide documented success that all affected structures and locations were made safe from both an environmental and sanitation stance.

Cotton provided preliminary overall guidance and direction of personnel to generate the necessary scope assisting determination of how to collect and test product remnants and to provide air and water sampling from both affected and nonaffected areas for the accumulation of quantitative measurements that would assist in the determination of final clearance and cleanliness of the affected locations. Cotton and Facility personnel teamed together in each community to walk house to house to distribute detailed information about the event and recovery process.


When a loading dock outside a warehouse caught fire, the client experienced extensive fire and water damage covering approximately 200,000 square feet of floor space. Cotton was immediately called in to perform full-service fire and water restoration services that would meet FDA approval for sanitary conditions.

Once on-site, Cotton performed initial incident assessments and established strategic remediation plans in order to reduce the client’s business interruption and return the facility to operational status quickly and efficiently. The FDA remained on-site during the remediation process to inspect and approve zone completions. Cotton was able to complete remediation and restoration efforts within 60-days by having personnel working 24/7 to expedite recovery solutions.

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Following the unprecedented flooding of a large, national river, a Casino was impacted by over 24 inches of muddy water that inundated the entire first floor. Cotton was able to alert the venue of the impending flood and they were able to move and de-inventory their location prior to the waters rise, preventing further damage and limiting business interruption. Cotton utilized its state-of-the-art Watch Center to inform the client of real-time weather updates, site conditions, flood stage information, and high-impact event areas. Cotton tracked the storm and determined an operational window that allowed the Emergency Response Team to get close to the facility without being caught in the path of flooding.

Once floodwaters receded, Cotton immediately began removing all damaged material and cleaning the affected areas. Carpet, tile flooring, and drywall were all removed while the facility was prepped for the reconstruction process. Cotton implemented strategic remediation, necessary equipment, and experienced personnel to get the casino operational in less than 30-days.