COTTON'S FirstAlert! PROGRAM
Business Continuity Management Services
FirstAlert! EMERGENCY PLANNING AND PRIORITY RESPONSE
Cotton Global Disaster Solutions designed the FirstAlert! Program to help clients with a Master Service Agreement (MSA) get the most out of our partnership. As a FirstAlert! member, your business will receive year-round support and training to help your team with disaster and emergency planning, so that we can ensure business continuity for you and your organization.
In addition to pre-loss planning, each commercial property covered in the MSA will benefit from a rapid response, and be free of time-consuming negotiations and paperwork during emergency disasters or community-wide catastrophes.
24/7 monitoring of your facilities with Cotton’s Business Intelligence Center*
Reduced Fees for FirstAlert! clients
Priority response during community-wide disasters
Initial response within 15 minutes or less
A designated Cotton Representative that can be on-site within hours and will lead the project forward
Damage Assessment and Scope of Work completed within 48 - 72 hours
National and international response
Disaster restoration planning and training
24/7 Site Monitoring
Using state-of-the-art technology, Cotton’s Business Intelligence Center (BIC) monitors daily activities, weather, and catastrophic events that could harm your property. Your team will receive updates for potential threats so they can swiftly prepare facilities and employees for impact.
Since the Terms & Conditions and Time & Material rates have been set, Cotton GDS can get straight to work as soon as you need us to. As a FirstAlert! member, you will also receive priority response over non-members during area-wide catastrophes.
No Cost to Sign Up
As long as your MSA is in effect, there’s no cost to becoming a FirstAlert! member. All we ask is that you allow us to build an ongoing partnership with you through emergency planning, maintenance repairs, or disaster recovery.
Even when there’s no fire to put out or water to remove, Cotton provides the support you need to keep your business protected. As a FirstAlert! member, you’ll have access to Cotton’s disaster planning tabletop exercises and services to keep your property and workforce prepared for the unexpected.