In the wake of a major winter storm event hitting the gulf coast, a residential multifamily complex suffered from extensive frozen and ruptured water pipes resulting in major damage to the entire facility. Cotton received the call during the midst of the storm but successfully mobilized crews within 24-hours while most of Central Texas was still sidelined by ice and outages.
Immediately the Cotton GDS team began to extract all remaining water and drying affected materials. Due to the large scope of damage, we also coordinated massive demolition and waste removal across all four floors and within multiple common areas and offices. Given the residential component, Cotton also facilitated content manipulation for affected residents. Ultimately, we were able to complete the mitigation process under deadline and without removal of any tenants. As a result, the Cotton team was asked to coordinate full-scale restoration and construction to begin returning the entire complex to pre-loss condition.