In the wake of the catastrophic impact from Hurricane Ida, a category 4 hurricane making landfall along the Louisiana coast, a major school district in the region experienced comprehensive storm damage across many of its properties in the affected zone. Before the storm had even left the region, the district’s maintenance department contacted Cotton and we deployed first responders to the impacted locations immediately.
Our crews rapidly got to work with flood mitigation and debris removal before proceeding with structural cleaning and disposal of unsalvageable material. Our environmental teams were also called to task with biocide treatment and urgent abatement following the discovery of asbestos containing materials during restoration. Despite complex infrastructure challenges because of the lack of electricity, fuel and water and ongoing weather effects, the speed and accuracy of our response led to the completion of the job in under 2 months. Ultimately, our operational excellence solidified our client’s trust so much that they chose to sign a Master Services Agreement with us for all future losses.