We coordinate directly with the adjuster assigned to your loss. Our project managers communicate with the carrier throughout the project to align on scope, respond to documentation requests and address coverage questions as they come up. You remain informed and involved in the process, but you do not need to serve as the intermediary between our team and the carrier. That direct line of communication is a consistent part of how we operate and one of the primary factors that keeps claim approvals moving and avoids extended project delays.