Hospitality Water Damage Restoration

CASE STUDY

Cotton quickly assessed water and flood damage to a Casino and immediately began debris and damage removal.

Following the unprecedented flooding of a large, national river, a Casino was impacted by over 24 inches of muddy water that inundated the entire first floor. Cotton was able to alert the venue of the impending flood and they were able to move and de-inventory their location prior to the waters rise, preventing further damage and limiting business interruption. Cotton utilized its state-of-the-art Watch Center to inform the client of real-time weather updates, site conditions, flood stage information, and high-impact event areas. Cotton tracked the storm and determined an operational window that allowed the Emergency Response Team to get close to the facility without being caught in the path of flooding.

Once floodwaters receded, Cotton immediately began removing all damaged material and cleaning the affected areas. Carpet, tile flooring, and drywall were all removed while the facility was prepped for the reconstruction process. Cotton implemented strategic remediation, necessary equipment, and experienced personnel to get the casino operational in less than 30-days.

TURNKEY SERVICES PROVIDED

Photo documented all affected areas
Ran distro cables and set up work lights
Shoveled and removed debris from flooring throughout the building
Set up desiccants with lay flats through the building to stabilize the environment by absorbing moisture
Ran negative air machines throughout the facility to help control the environment
Rough cleaned the exposed structure removing water and wet debris
Installed HEPA filtered air vacuum to exposed structures
Covered disinfected floors with 6 mil plastic in order to manipulate contents
Cleaned and wet wiped all horizontal surfaces in the structure
Ran deodorization machines throughout the facility
Cleaned HVAC units, including coils and surfaces
Used HEPA vacuums to clean inside HVAC docks
Cleaned and disinfected inside of HVAC ducts

THE COTTON DIFFERENCE

Saved client $1 MILLION PER MONTH by limiting operational downtime (BI)

Provided PRE-DEPLOYMENT WEATHER UPDATES to minimize client damages

WORKED WITH GAMING AUTHORITY to do a partial reopening

Augmented corporate BUSINESS CONTINUITY PLAN (BCP)

Team meetings daily with CASINO RISK MANAGEMENT

Hospitality Case Study

Following the unprecedented flooding of a large, national river, a Casino was impacted by over 24 inches of muddy water that inundated the entire first floor. Cotton GDS implemented strategic remediation, necessary equipment, and experienced personnel to get the casino operational in less than 30-days.

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