+ When a water damage event happens should I call my insurance first?  

Your insurance company prefers you call a commercial restoration company like Cotton GDS to begin water cleanup and fix your water damage as quickly as possible. If possible, turn off any water valves you can access.

Call a plumber to fix the leak, if applicable, but the faster our crews arrive, the more damage we can help prevent in your commercial property. You’ll still want to call your insurance company, but you shouldn’t wait for an adjuster to arrive before beginning any kind of water damage restoration. If you plan to file a claim, they’ll need an assessment of the damage and restoration estimate anyway. Calling Cotton GDS speeds up the process.